When you move, there’s plenty to worry about, but your mover shouldn’t be one of them. Use the following tips to help you select the right mover.
Get a Written Estimate
Get a written estimate from several movers and compare them. The estimate should be based on an actual in-person inspection of your household goods.
Make Sure the Mover Is registered and Insured
A U.S. DOT number is required by FMCSA for interstate moves. For moves within a state, requirements vary. Check with your state, county or local consumer affairs agency or your state attorney general.
Check the Mover’s Complaint History
Use the FMCSA search tool database (ai.fmcsa.dot.gov/hhg/search.asp) to check for complaints. You can also contact your local Better Business Bureau and consumer protection agencies.
Remember Your Priorities
If you hire a mover based solely on the lowest price, you may be sacrificing other things that are more important, like getting your possessions moved safely and delivered on time. And remember, movers are required by law to deliver your goods for no more than 10% above the price of a non-binding estimate. This is known as the 110 percent rule.
Do Your Homework
Read Your Rights and Responsibilities When You Move, a booklet from the Federal government that your mover is required to give you if you are moving from one state to another. This booklet also has information you’ll need if your goods are lost or damaged during the move.
U.S. Department of Transportation, Federal Motor Carrier Safety Administration. (n.d.). Choosing a reputable mover. Retrieved 10/16, from www.fmcsa.dot.gov/protect-your-move/select-mover
